The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way
...Mark Fisher
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Excellent service all round, very helpful on the phone in sorting out the order.
...EDWARD
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia
...Julia graham
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Im very pleased with the fire, which was bought as a new home gift for my son and his fiancee. The Mytub team kept me well informed about the delivery of the fire and it arrived exactly when they said it would. I would use Mytub again.
Thank you.
...Mrs Lisa Lewis
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Order received and delivered as quoted. Very Good service and thanks.
...Oxford Instruments Ltd
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done
...Hazel WhitelockWainwright
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers
...R Stevens
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service
...Wendy Moore
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.
...K.L.Simpson
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
...Julie Lloyd
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£
£151.83 
