Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again. ...Romney Hythe
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I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response. ...Stephen Watts
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Thank you - just the parts I needed and now fitted to the taps. Excellent service. ...Brian RidleyJones
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend! ...Tracey Eve
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Thanks for the service. Everything turned up really quick and there werent any problems, a pleasure to do business with. Thanks for your help.
Regards
John Cropper ...J Cropper
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Picked the item up today. Just what I ordered. A fine delivery process. ...George Fowle
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I used your check stock feature which varied you had my sink in stock before I placed an order. This gave me confidence that I wasnt going to be left waiting once Id placed the order.
Once the order was placed the communication on my delivery was very good and my purchase arrived promptly.
Price and service are first rate. ...Anthony Downs
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product spot on just one comment this was ordered for delivery and a date was given to me aprox date for delivery then it changed in the next couple ov days i had to go and pick up you should not exept an order for delivery in the first place on line i will look forward to your comments thanks stephen ...STEPHEN BROWN
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend. ...Bob Annable
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