Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ...David Hall
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub ...Anne Drysdale
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though ...Peter Durrant
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Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first. ...David Roberts
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i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks : ...jacqueline hutchison
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Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you. ...Victoria Yeomans
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Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future. ...les allan
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Great item at a great price, Delivery time could be improved. ...Roger Bushnell
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Had this site recommended to me, one of the best recommendations ever made to me on the web, easy to use site and fast reliable delivery, not to mention great prices on parts.
Thanks. ...Graham Tryner
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