Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay ...Adrian Stevens - Adrian Stevens Plumbing
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the price I paid was very resonable, the delivery could have been quicker as the supplier I regularly use took receipt of this days before the actual delivery date.
I thought this would be sent direct
I infact asked how long this order would take to deliver and was told it was with woolsley waiting to be delivered two days later. You would please and maybe have returning customers if the delivery was quicker.
In general I am pleased with your service. Thankyou ...G A GAS SERVICES
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goods arrived on time. Good service ...Suzanne Brayley
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First class service, items delivered on exact day stated. ...Richard Allison - RAE
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though ...MARTIN SEYMOUR
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
...Steve Guy
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help. ...Martin Roskilly
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Good website and good communication - Delivery came on time - Packing could have been better as its a delicate bath panel and it was only padded at both ends but the edge, top and bottom, wasnt protected and there is slight damage a dent along the top but luckily it does not show when fitted, as long as it doesnt make the bath panel susceptible to cracking at a later stage. ...Douglas Martin
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Delivered as advised ...Andy Reed
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