Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
...Diane Spender
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Brilliant service, thank you. Robin ...Robin Bass
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Very good service, arrived on time and in good condition.
...Blacknoll Limited
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Package arrived in good time - thanks ...Gordon Parkin
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Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd ...Philip Tancell - JP Heating Installations Ltd
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around. ...John Cahill
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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Excellent service from initial enquiry to delivery and prcice could not be matched elsewhere. Would definately use again and recommend. ...David Meredith
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub! ...Robert McNamara
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