There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end. ...Alexander George Todd
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Arrived in good time, thanks.
Will use you again in the future! ...Rachel Measures
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Initial queries answered promptly. Order received next day. Thank you. ...John Hoppitt
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Very happy with service and product received. thank you ...neil hickman
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The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
Tom
...Tom Armstrong
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub. ...Paul Hinton
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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very good service will use again , highly recommended ...platters harunu tercan
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Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother. ...Stephen Hayward
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Rad valves arrived ontime good service on that -small packages could come via post more quickly. site search may not work well when precise name of component is not known.
...simon mead
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