the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again. ...Emma D
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Hi. I have recd my order. Thankyou ...mike sewell
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In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub ...mr faramarz ghatreh
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Very satisfied, but i have to say was slow. Other places deliver withiin a few days, but thank you all the same, you were cheaper than other places, so all in all, was worth waiting a few more days for. ...Kyle Sinclair
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Exactly as it said on the tin. Couldnt ask for better service. ...Alan W Harper
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Fantastic service and really helpful chasing down delivery ...Simon Macpherson
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Wrong item delivered. My Tub were on the case straight away and now have the correct item. ...George Cowie
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good service you kept us up to date with our delivery and you staff were very helpful l thanks
...margaret jones
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!! ...C. EVANS
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