Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential. ...Graham Morris
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference. ...Bob Delaney
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Excellent communication will re order ...Marcus Sutton - K.Sutton
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man! ...Horse & Groom
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Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks ...Dr Lilian Potter
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Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good ...David Lindesay
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith ...Keith Sutherland
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Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece. ...Phil
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Very happy with the service
Goods arrived as promised ...Anthony Roberts - MINACK MECH MAINT
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