When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.
...Anthony Smith
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My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed.
...Mr David John Fallon
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I am pleased to say it came on the day it was suppose to and better still it came early in the morning.
Thank you very much
Keith
...Keith Gillie
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prompt service, kept informed every step of the way
...Mrs J Brian
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got the parts picked up thanks for your prompt service
...graham warcup
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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Exceptional service. Programmer arrived next day
...P J Coleman
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi
...Mustafa Alkindi
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I could not find this part anywhere else, as now obsolete.
I was kept upto date with progress.
Really pleased.
Thanks
...Judith Landells
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EXCELLENT SERVICE. Thanks for completing my parts order so promptly was very pleased with the quick turn around, highly recommended. thanks from Cookertech
...Cookertech
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£
£125.26 
