I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Hello There
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower
Kind regards
Hilke Hasenkamp
...Hilke Hasenkamp
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Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service.
...Robert Granter
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excellent service once we actually got to speak to a customer service agent.
...Peter Jones - Peter Jones Electrical Installations
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me.
...RAE HALDENBY
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
...ROBERT
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I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services.
...Jennifer Adams
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Order delivered promptly. Good value for money.
...Mr Graham John Jeffery
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excellent service
tried elswher to order a discontinued toilet cistern and failed.
ordered with MYTUB no problem!!
quick dispatch and well packaged
would highly recommend
Thanks Pete Woodland interiors Nottingham
...peter kendall - woodland interiors ltd
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Great Service, Good Communication, Thanks
...colin ryan
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£
£157.70 
