I do think your charges for posting and package expensive. After waiting a week I telephoned your office to say that my kit had not arrived. I was impressed with the lady who rang your High Wycombe branch and I received the goods the following day.
...Paul Morris - 8 Greenhaven Rise
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Thank you for sending my loom part.It did arrive on time.Bob
...robert lear
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Easy to use web site and prompt delivery. Will use again
...Sandra Coxell
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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required.
...Jonathan Wilde
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Toilet seat and cover ordered, delivered and fitted within the week!!!
...Helen Coleman
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hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks.
...stephen jones
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No problems at all, kept me informed and delivered when you promised
...Rod Henderson
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Excellent service. Thank you. Very speedy delivery.
...Val Hutchinson
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After reading many of the reviews I decided to order a replacement toilet seat. Order arrived on time and I was very pleased with the item. Overall an excellent service and I would recommend.
...Hannah Evans
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£
£801.60 
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