Goods as described and delivered as promised. Excellent service. ...William Paul Down
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Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item. ...Robert MacGregor
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sent photographs of parts required to support today hope they recieved them awaiting your response ...rosita scales
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Great feedback and prompt delivery. ...Allan BC Duffus
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended. ...Grant McMaster - Whittaker Engineering Ltd
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Hi. Very pleased. Excellent service. Thank you ...C S PRATT
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later ...Groeger
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HI
Rx all OK Just the Job, fitted OK Thaaanks Good Job ...Geoffrey Taylor
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn . ...Mr D.M. Fenn
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