Exactly what was required, on time and reasonably priced. ...John McDonald
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Thank you for your diligence - Stuart Haynes ...stuart Haynes - private
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left. ...Ian Tate
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Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you" ...Keith Nolloth - Keith Nolloth Garden
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days ...L Turnbull
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service. ...James Duckworth
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ...Roy Nichols
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Goods received in good time, thanks. ...Raymond Marshall
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Excellent service quick delivery would highly recommend this company!! ...Bradley Eldor
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