Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
Many thanks ...JANET THOMPSON
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Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks! ...Paul Ravnbo-West
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Handled by order very well, even though had to sourced elsewhere ...Anthony Reading
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I wished to order 1 Twyford Pan Connector P Trap Wf1240wh. The item was hard to source or, when sourced, delivery times were longer than I needed. MyTub were excellent both in communication, delivery date and service. I would definitely use this company again. ...Bernadette Scragg
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service. ...Dharmesh Bhatt
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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends ...Di Evans
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Excellent quick and trouble free service, very pleased ...Mrs Fiona Griffiths
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon ...R Mackinnon
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