Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You. ...Mr C P Ryan
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Thanks excellent service as always ...Tony Jones
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Thank for trying to supply me with the parts but without the O rings the job cannot go ahead.
Will have to think about what to do next.
The main thing is I now know about you.
Cheers ,Ian Garrod ...Ian Garrod
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars. ...Steven Rule - The Billowing Loaf Ltd
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Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues. ...Brian Coupe
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne ...wayne lomax
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Thank for prompt delivery of the order which was received today. I am very impressed with the speed of delivery and hope to buy further parts in the future. ...Kind regards
Dalvir
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
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Excellent service.delivery arrived on the day it was supposed to.
Thank you ...Judith
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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