Thanks for the order completion. The valve arrived at my sons exactly as promised. Now I just have to instal it! ...James Dewar
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I got the package, all right ...Lajos Sándor - Heating Company Kft
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Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to ...Lesley OByrne
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19 ...Nucleus
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
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Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you ...Andrew Ciepalowicz
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Excellent service. Toilet was delivered next day, installed in under an hour. ...Duncan Luce
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem. ...Mrs Avril Thomas
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Thank you for your prompt service and I was able to keep the appointment booked in with the customer. I was kept informed by your team at every stage of the order. I will use you again.
Kind Regards
Richard ...Arden Gas Services
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