We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated.
...Linda Crook
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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!
...Mary Henley
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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub
...David Galbraith
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GREAT SERVICE AND PROMPT DELIVERY.....
...IMRAN ALIBHAI
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Very good. Thank you. Will use again.
...Olga Frame
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Thanks for all.
Good service and answer To customer.
Thanks.
...juan pablo escalante - SEM
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quality product at a great price
...david gauld
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Very Good service Thank You
...Bean on the Run LTD
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Arrived on time , exact product as described
...Stephen Utting
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£
£450.69 
.jpg "Related item Grundfos Ch 4-50 1ph Booster Pump 1 1/4 44492105")
