Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.
...Stephen Hayward
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The whole experience of ordering from Mytub was excellent from the first contact with the sales team to receiving the goods on the day I was promised.
Excellent Customer Service and very helpful Sales staff. Keep up the good work!
...Colin Holmes
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you.
...Stonebond Properties
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied.
...Vimal Patel
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks.
...Keith Jagger - K J Surveying Ltd
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I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you.
...John Carnall
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fast delivery,basin arrived in good condition,so all pleased here thanks.
...BRIAN MILNE
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All received and fitted. Works fine. Thanks
...stephen netherton
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£
£450.69 
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