We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Tanks for your help. I have been trying to track down the correct part for some time.
...Ian Clark
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Products at a good price, but painfully slow delivery by todays standards for easy to source items.
...Reid Carter Wilson
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I was very happy with the prompt delivery which was delivered on the day stated. I especially appreciated the free delivery over a certain amount. Well done.
...Nik James
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A very quick and efficient service, especially regarding checking as to whether an item is in stock.
One of my requests was the other was found to be no longer available but that didnt stop MyTub checking to see if it was available from other competitor suppliers. Thats what is called service!
I was kept fully informed as to the ordering, dispatching and delivery of my part.
Overall an excellent company to do business with.
Thank you.
...Martin Field
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fantastic great service well informed
...paul errington
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve
...SILEX LTD
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you
...Trevor Cullen
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Great product, great communications, fast delivery, many thanks!
...Lucy Perretta
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FIVE STAR CUSTOMER SERVICE PROVIDED
...phil pritchard
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£
£450.69 
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