Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance
...Nigel J Masters
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Good delivery, prompt efficient service
...Aquasolve
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My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before.
...Alan Nicholson
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Excellent service. Sought discontinued items for me and delivered promptly.
...E Nelson
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Excellent service and delivered with no damage and on time - definitely use mytub again!
...Joanne Hewitt
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First class service! Fast and efficient!
...Ruaridh Macleod
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
...Ian Tate
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Good quick service, exactly what I orderded. Easy to access the website site. Thank you.
...LYNDA SQUIRES
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Many thanks for the Valve, great communication and a great price, Many thanks
...Vigo Limited
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£
£450.69 
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