Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles
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Excellent service. Online stock enquiry took about 10 minutes, very helpful customer services advised best method to get me the products quickly, and kept me informed until the products were in my hands. Always fast answers to online questions. Very happy! ...Paul Samuel
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Very good service the
order was just right ...steve vardon
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Very helpful service with useful updates. Able to source difficult to find products. ...Carbennan Cars
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Very good products and services, but i think the website design lets you down, spend some money on making it more easier to use, for example you want a shower tray, but you have to go through 20 odd other links,
more pictures and groupings needed. too much options,
apart form the website the phones service was very good and helpfull. ...Bharat Gorasia
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Thank you so much for my order, which I was really happy with and the delivery service was 100%. ...Joan Stockton
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Excellent quick and trouble free service, very pleased ...Mrs Fiona Griffiths
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A OK ...Dave Lipscombe
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Excellent service, part received within 2 days. Many thanks ...Kenneth Swinton
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