Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !! ...M.White
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Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You. ...Mr C P Ryan
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Item delivered on date promised at 7am despite being during peak Christmas period. Cheers. ...GEORGE SHEPHERD
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub ...Ian Bramhall
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Delevery took a very long time ...Barry CampbellTaylor
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Very efficient service! Delivery was made day after order was placed - Brilliant! ...DONNA JENKINS
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I am happy with the product, but when it was first delivered the delivery company put a card through the door to say they tried to deliver the parcel, I did ask that if nobody was in then please leave in the garage, this was not put on the parcel, I went and picked it up to make sure the we did receive it.
Regards
Ian ...J22 Data Solutions
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks. ...Mr Paul Bruce
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Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks ...Wendy Smith
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product. ...David Williams
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