Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class! ...Heather Herbert
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks. ...ROBERT
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target! ...Michael Healy
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG ...Graham Griffiths
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very helpful quick service, thank you ...Linda Hadden
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Great Support.
Only wish I hadnt needed it. ...A Randall
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Extremely happy to have found this company the materials turned up on time and Steve was extremely helpful on the office with assisting us with the order
Will definitely use this company again ...Peter Janes - P Janes ltd
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Quick delivery and exactly as ordered. Will definitely use again. ...Robert Suckling
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service and delivery were impeccable.definitely use them again 1010
...allan davenport
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Very helpfull and quick delivery. ...shirley fryer
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