Good customer service, package arrived on time nice and quick with good communication Product as described thank you ...J Ryan
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Good service,would be happy to purchase from My Tub again ...J.D.Gillam
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend. ...Bob Annable
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Once again, very satisfied with cost, service & communication. Many thanks. ...M.E. Williams
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Well handled purchase and delivered when they said , would buy from them again. ...Stephen Emley
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Thanks for your promp service the package was well protected. ...Robert Joseph Wilson
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed! ...David Tong
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Great prices,good service ! ...Mosco
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Item as described, reasonably priced and quick delivery. ...john chisholm
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