Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks. ...Paul Barnes
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Excellent service form MyTub. Email communication very good, delivered the goods to the door of our house very quickly - even faster than stated in the emails. Radiators delivered were in good condition, and the correct parts. Price was better than competitors, will use MyTub again. ...Alan Walton
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excellent delivery time, very well packed and great communication, thankyou. ...Peter Towlson
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Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
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Great service and polite staff but very very slow delivery ...Colin Hook Property Improvements
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I am most pleased with the service provided by myTub.
Diolch yn fawr. ...Rees
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Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again. ...Emma D
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Everything about this transaction was good. In addition, the driver who delivered the package when I was out was very diligent - he took the time to call me and agree on a good place to leave the package that was out of sight. ...Softus Plumbing
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The price of the tap was very competitive and delivery was quick.
A for Customer Service. ...Stephen Wright
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