Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required. ...Fiona Laing
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Excellent service/price, kept us informed of progress of order, goods received 7.10am on the given date. Would certainly consider using the company again when the need arises. ...Shirley Keen
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Goods received well packaged and intact. Because they arrived later than I expected 13 days after order I will not have time to assemble and install before going on holiday so cannot comment on quality of product yet. I was well informed about the progress of the order and received a telephone call to check and confirm the delivery date which was useful. ...Kevin Evans
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
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No problems, which is as it should be. ...Steve Cox
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
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Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making. ...Graham SMALLER
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...john evanson
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As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
Edd ...Brompton Plumbing
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The service was brilliant and the staff so helpful. ...Wendy scott
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