Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.
...Pauline Bentley
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Excellent service with delivery on date as quoted.
...Malcolm Heron
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly.
...James Cole
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Excellent response to queries and the bath was delivered as promised on the 190711. The product was exactly as described and of good quality. Would highly recommend to others.
...Susannah Parry
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The Item was received yesterday 300812 intact and as described. I can ask for nothing more.
...EWOS Ltd
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Good service - very pleased.
...john hart
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Great service, Toilet seat arrived in good order. within a few days, many thanks
...David Hawkins
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Many thanks for sorting out the problem of delivery.
...Charlie Gregg
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne
...Mrs Christine Milne
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£
£6562.00 
