Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Great service from placing the online order through to delivery of the item ordered.
...Michael Gullis
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Excellent Customer services and very helpful staffs. always keep it up.
...Shoukath Ali
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A Fast Delivery
...Reece Bevan - Plumb Factory
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So pleased to have this obsolete part delivered quickly. Great service.
...Katharine Adamson
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first class service no complaints
...martin jones
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.
...Andrew Clack
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Very good service, correct items, delivered promptly.
...Chelmsford Industrial
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much.
...mrs brenda brett
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Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday.
...Lian Hock Hardware
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£
£801.60 
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