Everything was eventually delivered. there was confusion as the I didnt put in the comments section to deliver to me. as I listed the office address, it wasnt clear that the parts were for the officelight commercial rather than personaldomestic use. ...R3
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Happy with the service. Received the order today in first class condition. ...Martin Crockford
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Very good and helpful service. Would recommend ...hilary stell
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item. ...Mr Clifford Hart
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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ...Stanley William Tyacke
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From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service. ...James Duckworth
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excellent item exactly as described, deliverd very quickly thank you very much!! ...Anthony Checkley
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else. ...Andrew Georgiou
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more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
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