Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product. ...David Williams
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Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service. ...Chris Waters
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after a minor disagreement, the service was very impressive ...geoff - GB SERVICES UK LTD
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Excellent service - thank you ...Dugald Macpherson
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Order received on time. Great customer service. Thanks again! ...Stephen Hanmer
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Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
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many thanks my order arrived as stated a very good and reliable service ...Dennis Head
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very good service very helpfull staff very promt with my order will use this company again soon ...michael john barratt
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Excellent delivery and progress reports thank you. ...ERVIN AMASTEEL
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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