Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Brilliant service, very happy
...NEIL VICARY - BRYEN LANGLEY LTD
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Quick, easy and delightful. Happy with the service and would buy again
...deanay
|
Very efficient service.
...Kevin LewisLinbrook Services Ltd
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No problems. Good service
...Denis J A Mac Daid
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Excellent web site and excellent service, delivered on time will def use again
...Pauline Williams
|
Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you.
...Kyle Richards
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very good service. very expensive delivery.
...Stuart morton
|
v.good,service
would use again
...sarah gill
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good product long a long wait for delivery
...david pitchford
|
£
£801.60 
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