Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however. ...Judith Whitham
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay. ...Robin BERGER - Berger Plumbing
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Good customer support. Item delivered as per your instructions. Thank you. ...JENNIFER HARRIS
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Once again, goods delivered speedily and on the specified day. ...paul salotti
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good service, would use again ...SHEFFIELD PARK ACADEMY
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Great product, delivered when said and great communication, thank you. ...Karl Webb
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Very pleasant service - which is why we used you rather than another supplier of the same product. Very prompt and positive response to our price match request. Highly recommended.
...Joanne Ison
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First Class! ...Mrs A Emmett
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Very good service, prompt delivery. ...Caverhill Cottages
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