Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service. ...Beverly Horn
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Thank you very much for your excellent service. We have been to Maidenhead and collected the pedestal. Even though the item is not part of your current collection you were able to locate one for us and we are very grateful. very many thanks. ...Susan Powell
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Good Service, I was able to identify the correct part and they arrived promptly ...Henry Peat
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Excellent service ...basingstoke hospital bnhft
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future. ...Ashley Ford
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future. ...Louise McCalla
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Superb as always ...Matt Fishenden - Albany Reactive Services ltd
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