Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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My order arrived safely and on time. This is a good firm to deal with and I recommend them ...A M Smith
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Products received on time as projected. ...DIESEL TECHNICAL CONSULTANC
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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH. ...Ernest Scott Smith
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Very good service once again, good communication, prompt delivery, many thanks. ...RDW Plumbing
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Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day ...ken jackson
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Every think is ok thanks ...stewart norris
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good service kept well informed thanks will use again ...Mark Gough
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Excellent service and del.
...WINT LEES - Mr
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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
...Lesley
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