A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...Alan Downie
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess. ...John Burgees
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Great service will recommend ...Diane Bindley
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Just what we wanted, cheapest supplier we could find on the web and delivered on the day advised. Very happy and would use them again without hesitation. ...tony akers
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ...Dylan Hall - DCR International
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...Graham Smith
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delivery made as requested and on time. ...Pauline Robinson
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Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again ! ...Brian Welch
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Just what I wanted. Good product. Good price. Thanks ...Michael Everard
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