Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service. ...Charles Polkey
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Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website! ...Michael F Harris
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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH. ...Ernest Scott Smith
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !! ...Ian Cameron
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Hello Jeanette Deborah and Christine delivery took place this morning everything works comfort is resumed! It has been a pleasure doing business with you and I will recommend your company to all tell the boss the pay rise is overdue! have a great Christmas and Best Wishes for the New Year.
...Tony
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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I have used my tub a few of times now and have had a very good service every time. Products are dispatched promptly and communication via emails is excellent and the staff know all about their products. I am always happy to use my tub. ...Robert Mclaughlin - LGC
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Just fitted items and work great - mytub cheapest on web that i could find thanks. ...Neil Morris
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Excellent price, excellent service. Would highly recommend. ...David Richardson - Fenwick Ltd
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well. ...Jonathan Fox
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