Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
...John Weddell
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
...Brian Wesson
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Collected last item today. Very helpful in enabling early collection of sink before last weekend.
...Colin McGilp
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment.
...Anne Pritchard
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Thank you. Recieved my order quickly, and very happy with your service
...Mrs Edith gomessebastiao
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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified.
...Bruce Armstrong
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Many thanks Jeannette Christine and Debbie for all your help. Hope you all have a great Christmas
Regards
Anita White
...Anita White
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
------------- ----------------------------
Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply.
...Sheila Carss
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Easy to use web site and prompt delivery. Will use again
...Sandra Coxell
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£
£801.60 
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