Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny!
...Paul Williams
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much.
...mrs brenda brett
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Well done guys, it arrived at 8:30! The best price around and a great service.
Ill put a a link to your web site on my own at www.YourTotalEvent.com if you have some preferred key words let me have them and I shall use those.
Thanks
...Mike
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Good response time
...Alan Shelley
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Great service and value
...Julie Carritt
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Thanks to the tenacious efforts of Brenda and Christine you have been able to locate and supply a vital, but rare component for my very old boiler. Without this part the boiler would probably needed to be replaced. I was constantly informed as to progress, always in an efficient and courteous manner. These two ladies are a credit to your business and are the foundation open which successful businesses are built.
Very sincere thanks to all concerned for your efforts
R.B.Waddleton
...Roy Waddleton
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It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future.
...K.Last Plumbing
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Order arrived on promised date. Excellent service. Thanks!
...Annette Griffin
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
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£
£801.60 
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