hi my bath arrived on the 25 as emailed very pleased thank you your service was very good
...mr t j weeks
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
...Martin Scott
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Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.
Rob Thorp
...Rob Thorp
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced
...MARTIN SEYMOUR
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Excellent service ! ordered on line, cheap, delivered on time, did the job and now have an operational shower again. Thanks and will definitely use you again.
...Matthew Coxall
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Great service, supplied exactly what I needed. Highly recommend.
...Jeffrey Alan Steeden
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Excellent service
...Moat Management Ltd - Span Group
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Hi, Many thanks,, excellent service.
L payne
...Payne and Watkins Ltd
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Very helpful quick service will use again and recommend to friends. Thankyou
...Julie Page
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£
£801.60 
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