The local sole agent in Dubai called ATMOST decided to stop suppoting the Ariston dishwasher model that I have and wanted me to replace the complete unit although only the door lock was broken.
They refused to order the part for me. I finally was able to find my parts at MyTub and within a few days I had my shipment at my door step and install it. It a perfect match. Excellent service and will always buy from them. ...Abdullatif Galadari
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Thank you the items the orderd was on back order but i was informed at all times and the order was delivered as stated thank you ...Keith Midgley Fasset
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future. ...Louise McCalla
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Very good service, all arrived ok. ...Terry D
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Yes I received my goods very good service thanks ...Sheila Knowles
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Amazing range of spares and the only site I could find that had the item I needed in stock. Good service and prompt delivery. My only gripe was that the delivery charge seemed a bit heavy but if you need the part you pay the price.
Thanks for your help ...Keith Hayter
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again. ...Maureen Rooney
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result. ...Philip Taylor
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I was very happy with service, in particular with responses to email queries.
Delivery was a little slow but did appreciate that you delivered to Rep of Ireland. Id be happy to recommend my Tub.
Many Thanks, Maeve. ...Maeve O Connor
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