I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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A prompt and efficient service, delivery on time. A good experience, can definitely recommend.
...Alan Richmond
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Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield.
...Iain Rose
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness!
...Gerry Beard
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess.
...John Burgees
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
...Shaun Carr
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After spending days trying to find part
Obsolete
Rang up after finding it on your site paid for it and all delivered fast.
Customer service great.😁😁😁
...Dale Rathbone
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item.
...David Betts - NA
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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required.
...Guy Greenwell
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corrrect part arrived on time, thx
...H W Gravell
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£
£801.60 
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