One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery.
...Madeline Collin
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.
...Peter Short
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships
...G Reynolds
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good.
...John Pearson
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Many thanks for processing my order which I have received.
It would have been more convenient for me if you had used HM Post for delivery.
Thank you.
Liam Sheridan.
...liam sheridan
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Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks.
...Darren Plowman-Read
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Hi
The service was good and I was able to pick up the goods as arranged. I thought it was good to be given the chance of picking up myself, and not having to pay the delivery charge. Parts were as expected - which isn't always the case with online purchases! Also the order was available quicker than expected
Nice to do business with you.
...Malcolm Kippax
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thank you for a speedy delivery.we will continue to use yourselves.
...claire knight
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Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone
...Kate badger
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£
£801.60 
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