excellent service!! like the way you kept me continuously informed all the way ...ANDREW JONES
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Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou ...Alan Brook
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Part was not left as asked and had to rebook the job as it didnt arrive in time!! ...Oil Heating Specialist
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I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks ...Vince
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered. ...richard middup
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Dear Sir
the goods have arrived. Thank You.
the only issue i have is that they took a long time to be delivered.
Yours Faithfully
Graham Blackburn ...Graham Blackburn
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend. ...Magid El-Amin
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Item as described. Very good value. Item dispatched and delivered very quickly with regular email updates to keep me informed. Thank you ...Annette Hall
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you ...Janet Kulpa
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