Goods received very promptly. Contact by telephone was efficient and helpful. Only problem was trying to pay with credit card, only resolved by BACS payment. These comments apply to previous order last week too. Thank you. ...Brian Townley
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with. ...Vitor Ferreira
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Great price and received the following day, will use again! ...Michael Downes - Bower and Child Ltd
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order came within a few days ,no hassle,no problems.
Very satisfied with their service ...Mr A Sgattoni
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Great service, fully communicative during delayed out of stock order, which is very important. great product. ...Duncan
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers. ...Michael Lukey
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fast good service.thanks. ...jeremy riley
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Received item and happy with product, but delivery took ages. Thanks ...Salvatore Bambino
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Very happy with service ...Stephen Spence
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