Very disapointed to be told to wait two months for my ites ordered
as they were canceled and re - ordered.
David Beecham
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Hello David
I am very sorry but I can see from the supplier's notes that there has been an error on the order. We are looking into getting this to you much quicker as a result.
Regards
MyTub
Steve Marshall ...david beecham
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Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone ...Michael Illstone
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell ...Richard Avenell
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Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information. ...Chris Flack
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Delighted with the prompt and efficient service. First class! ...Gillian Cripps
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Fantastic and delivered promptly ...Georgina Pearce
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again. ...Stephen Hanmer
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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft ...james wolstencroft - j wolstensroft
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Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor. ...Michael Adams
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