Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Great product and quite a bit cheaper than anywhere else.
Really easy to contact by phone which is rare these days.
Thank you.
...David Leigh
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Excellent Service and Delivery.
Thanks
Peter Jowett ...ASQUITH BUTLER LTD
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Althougthere was a delay in fulfilliing the order, I was kept informed on what was going on. The original part I ordered was no longer available but an alternative was provided. Thank You ...Mike Walton Property Maintenance
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Again a brilliant service delivered on time kept informed throughout ...Peter Russell
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Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien ...Jacqueline Hodgson
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Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased. ...Nigel Spargo
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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described. ...Martyn Mills
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Goods delivered as agreed. Excellent service. many thanks. ...Bryan Pope
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You offered a first class service with uptodate messages being forwarded to me as to where my order could be collected.
My order was made available ahead of time and was collected from the appropriate store with no fuss at all.
Thank you very much. I shall use you again if the need arises. ...Jean W Hatton
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