Goods arrived ahead of schedule - emails not. ...James Breeton
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User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you. ...Kevin Hooley - Unicorn metals ltd
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else. ...james folkes
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Great service thanks ...Daran Joshi
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Great service, good price, very pleased with FLAMONIK RAPTURE fire. ...Alan Whitlock
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Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you ...Presbytery Guest House
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more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
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Excellent service ...Moat Management Ltd - Span Group
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Excellent and prompt service. My Tub kept me informed at all times on my order and delivery, five days from order to home delivery. Great company. ...George Mothersole - Brookson 5680
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