Fantastic Service. ...Mr Sandee Patel
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A delay with supply - but kept fully informed of issue - good price for item - will use again ...Donald Fisher
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Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future. ...les allan
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Best prices and superquick delivery with regular e-mail status updates. ...Sandra Wiseman
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Great company to deal with, no problem will purchase again.Thanks ...Colin Hook Property Improvements
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Super ! Very pleased. From order to delivery !!! ...Claes Domeij
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Put simply, outstanding.
Special order of imperial sized radiator, on a 5 week lead time, delivered within 3 days of placing order.
Thank you ...MR TIMOTHY WILLIAMS
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers ...Carrianne Hall
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Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service ...Mrs A Limb
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