Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
...Len Ricardson
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great service ,kept informed about delivery would use again ...ALAN M KIRTLEY
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Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service ...Mrs A Limb
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Simple ordering system and prompt confirmation, updates and delivery. ...Louise
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many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff ...cliff mills
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Item arrived the next day , great service !! ...Paul James
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Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated ...Douglas Robbie - Dunlaw House Hotel
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Great communication, items well packaged and despatched extremely promptly. Cant fault it. ...kate brown
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