after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
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Great Support.
Only wish I hadnt needed it. ...A Randall
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email. ...Sandra Martin
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Very happy with service, found item I wanted at very good price compared to other retailers. kept notified of order tracking, which arrived promptly on date given. Excellent service. Would use again. ...Jill Longman
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN ...Rob Poulton
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better. ...Ben Cole
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Laurie
I wish to send my thanks to you, I have received a call from the centre at about 10.45 this morning to say that my shower had arrived, thanks again for all your efforts in making this delivery happen eventually.
Regards ...Lorraine Parker
Site Office Administrator
Sir Robert McAlpine
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks ...Liz Pounsett - Oakland Air Control
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Great Thanks ...P A Hollings
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again. ...Florence Smith
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